FAQ

Frequently asked questions

Short answers, with the details of each topic on its own page.

Accounts

What is the minimum deposit?
The first deposit starts at 100 USD depending on the account type. The demo account is free and needs no deposit.
Is there a demo account?
Yes, with a virtual balance of 10,000 USD on the same platform, refillable whenever you like.
Is there a swap-free account?
Yes — you can request a swap exemption for your account from the accounts page in the platform, and it is applied after review.
How is commission calculated?
On commission accounts a fixed amount per lot is charged on opening and again on closing, starting from 3.50 USD per side. Commission-free accounts carry their cost in the spread.

Deposits and withdrawals

How do I deposit?
With a Visa or Mastercard card, or with cryptocurrency. The balance is credited to your wallet and you then transfer it to your trading account.
When can I withdraw?
Once your identity verification is approved. Every withdrawal request is reviewed before it is paid.
Where are withdrawals sent?
To the payment method used for the deposit, in the account holder’s name, under the Anti-Money-Laundering Policy.

Trading and risk

What does a 0% stop-out mean?
Positions are only closed by force when the margin level reaches 0% — when your equity is used up. That gives more room, but it also means you can lose your entire account balance.
Can my balance go negative?
If your positions are closed with the balance below zero because of trading losses, the platform absorbs the deficit and the balance returns to zero.
What is the maximum leverage?
Up to 1:2000 as a ceiling, and you choose each account’s leverage below it. High leverage magnifies losses as much as gains.
Do you offer signals or money management?
No. We do not give investment advice or manage client money, and every trading decision is yours.

Platform and security

Can I trade on my phone?
Yes, the same platform runs in your phone’s browser and can be installed on the home screen.
How do I protect my account?
Turn on two-step verification with an authenticator app, review active sessions on the platform’s security page, and never share your password.
Is the platform MetaTrader?
No, it is IKLIL MARKETS’ own web platform that runs in the browser.